Can't ping IP403 office or a IP406 office

[MikeinTx]

My boss asked me to get an old IP office system off the shelf to use for a customer for about 90 days.

We have a 403 and a 406 they both work but I can't access the systems with Manager. In fact I can't ping either system using address 192.168.42.1. I'm assuming that the address for each machine has been changed.

Is there some way I can find the address or can I default all system programming so that the IP address is 192.168.42.1?

Thasnks

 

[amriddle01]

If you have a straight through 9 pin serial cable and connect to the DTE port you can catch the IP address(s) in Hex during boot up and/or AT-X2, AT-X3 the systems to wipe the config, but you will need Manager handy at the correct level and with a BootP entry to save them if you do a full AT-X

 

[Telecomboy]

You could also download wireshark on your laptop and then connect your laptop to the 406/403. You can then use wireshark to see what the ip address has been changed to.

 

[MikeinTx]

I got the 406 defaulted and can now program it. Now I have another problem. The system has 4 analog trunks and I have programmed line appearance buttons for each but I can't access the lines using the buttons dial 9 works fine and incoming calls come in on the appearance button not the line appearance

When I look at the control unit tab I see the analog pots 2 and the digital dcp 8 but nothing regarding trunks, the trunks do appear in the line tab. Any Ideas?

 

[Telecomboy]

Older releases didn't allow you to directly access POTS lines. Even when you put the appearance on the phone you still needed to dial 9 to access them. I assume these are old releases.