I am trying to out a TN that was assigned a supervisor.
I have nulled out the key and changed it to a new ACD id, but the TN still thinks it is there.
Any ideas on how to clear that?
Am I going to have to out the supervisor phone and rebuild it before outting the tn?
I have nulled out the key and changed it to a new ACD id, but the TN still thinks it is there.
Any ideas on how to clear that?
Am I going to have to out the supervisor phone and rebuild it before outting the tn?