Can't log in thru ASA -10 already connected

[mkcrks]

I have a customer who tries to log into ASA but is denied. When I status logins I get the following. All ports are nailed up. The customer is trying to locate the IP addresses. Is there any way to force-release these. Re-setting the clan board does not work.
Thanks
USER LOGIN INFORMATION

Login Type Location Aux Active Command ID

IP 01A1717 172.28.2.134 1
IP 01A1717 172.28.2.134 2
IP 01A1717 172.28.2.134 3
IP 01A1717 172.28.2.134 4
IP 01A1717 172.28.2.134 5
IP 01A1717 172.28.2.138 6
IP 01A1717 172.28.2.138 7
IP 01A1717 172.16.1.16 8
IP 01A1717 172.28.2.138 9
IP 01A1717 172.28.2.138 10
*dadmin SYS-PORT TELNET 192.11.13.2 stat logins 12

 

[1a22ip]

Did you try reset login then the last number. For example to reset the first entry type reset login 1.


Hope this helps

1a2 to ip I seen it all

 

[mkcrks]

Thanks but "reset login" is not an option. This is an S8500 w/V13 CM

 

[montyzummer]

reset sys 4 but thats a outage

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[AvayaTier3]

Command: reset system 1

or from Linux "drestart 1 1" will do reset 1 on CM

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
Avaya. Too little or no help? Expensive?
For FAST switch support at bargain rates, give bsh a call.

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[mkcrks]

Thanks to all,
Customer's network security scan had seized all the ports. He wasn't able to release from his end. Took your advice and did a reset 1 from CM and it released the ports.