can't force authorization code

[7balled]

Hey guys ,plz help me ,when I dial 9 to make an external call I can force the authorization code ,but if I dial 9 and wait for a dial tone then dial ,I can't seem to force it. Its been bugging me for the pass 2 weeks !!!

 

[intrigrant]

What kind of trunks do you have?
How did you setup shortcodes?

A simple mind delivers great solutions

 

[7balled]

I use analog trunks ...the short code setup is ... Code:9001N ,dial ,telephone number 001N ,50:main ,tick the box in force authorization code

 

[intrigrant]

I know nothing about analog trunks as we don't have them here for years now.
And I know nothing of your national/international numbering plan.
Knowledge of both is needed to give you a solution, but I think this happens:
You have a shortcode 9N,N,dial,50:Main and a shortcode 9001N,001N,dial,50:Main force auth code ticked

Now if you dial 9 and just wait then when the system dial delay time has completed you are send to ARS and you'll get dial tone and can dial any number you like.
So you should avoid that.

A simple mind delivers great solutions

 

[7balled]

My country national and int dialing plan is 2XX,(nat),001(int).....to confirm your explaination ,I shoud increase the delay time ? Cause the users are accustomed to waiting for the 2nd dial tone. Thank you

 

[intrigrant]

When Authorisation codes are enabled you must put the shortcode in ARS:

System SC:
9N/N/dial/50:Main

ARS 50:Main
N;/N/Dial/0/No Auth Code selected
001N;/001N/Dial/0/Auth Code selected

A simple mind delivers great solutions

 

[dclake]

When you force authorization codes, you are only asked to enter the code after the number has been dialed.

 

[infonaut]

I have on occasions depending on service provider experienced when force authorization code was asked to be entered before or after
entire desired number has been dialed on both Analog trunks and Digital T1 / PRI ISDN trunks.
Solution many times is adjusting dial delay time.