Can't dialout on IPO 9.0

[chazrc]

The carrier claims they are not getting digits from the PBX on an outbound call. Site is getting busy signals after a 5 second or so pause after dialing.

Inbound is fine. Our test number today is 972-625-1100.

We think the call is going out, but the carrier replies and cutoffs off the 1st 6 digits, and then drops the call. Here is the text from monitor.
Thanks,
Chaz
69117750mS ISDNL3Tx: v=10 peb=10
ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=0005(Remote)
Message Type = Setup
InformationElement = BearerCapability
0000 04 03 80 90 a2 .....
InformationElement = CHI
0000 18 03 a9 83 97 .....
InformationElement = CallingPartyNumber
0000 6c 0c 21 80 32 31 34 38 32 37 33 36 31 30 l.!.2148273610
InformationElement = CalledPartyNumber
0000 70 0b 80 39 37 32 36 32 35 31 31 30 30 p..9726251100
69117750mS ISDNL2Tx: v=10 peb=10
0000 00 01 e0 32 08 02 00 05 05 04 03 80 90 a2 18 03 ...2............
0010 a9 83 97 6c 0c 21 80 32 31 34 38 32 37 33 36 31 ...l.!.214827361
0020 30 70 0b 80 39 37 32 36 32 35 31 31 30 30 0p..9726251100
69117752mS ISDNL1Tx: v=10 peb=10
0000 00 01 e0 32 08 02 00 05 05 04 03 80 90 a2 18 03 ...2............
0010 a9 83 97 6c 0c 21 80 32 31 34 38 32 37 33 36 31 ...l.!.214827361
0020 30 70 0b 80 39 37 32 36 32 35 31 31 30 30 0p..9726251100
69117760mS ISDNL1Rx: v=10 peb=10
0000 00 01 01 e2 ....
69117760mS ISDNL2Rx: v=10 peb=10
0000 00 01 01 e2 ....
69117766mS ISDNL1Rx: v=10 peb=10
0000 02 01 32 e2 08 02 80 05 02 18 03 a9 83 97 ..2...........
69117766mS ISDNL2Rx: v=10 peb=10
0000 02 01 32 e2 08 02 80 05 02 18 03 a9 83 97 ..2...........
69117767mS ISDNL3Rx: v=10 peb=10
ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=0005(Local)
Message Type = CallProceeding
InformationElement = CHI
0000 18 03 a9 83 97 .....

********** Warning: Missed 1 packet(s) Total late 0 packet(s) **********
69117767mS ISDNL2Tx: v=10 peb=10
0000 02 01 01 34 ...4
69117768mS ISDNL1Tx: v=10 peb=10
0000 02 01 01 34 ...4
69117772mS ISDNL1Rx: v=10 peb=10
0000 02 01 34 e2 08 02 06 4c 05 04 03 80 90 a2 18 03 ..4....L........
0010 a9 83 85 6c 0c 21 80 32 31 34 38 32 37 33 36 31 ...l.!.214827361
0020 30 70 05 80 31 31 30 30 0p..1100
69117772mS ISDNL2Rx: v=10 peb=10
0000 02 01 34 e2 08 02 06 4c 05 04 03 80 90 a2 18 03 ..4....L........
0010 a9 83 85 6c 0c 21 80 32 31 34 38 32 37 33 36 31 ...l.!.214827361
0020 30 70 05 80 31 31 30 30 0p..1100
69117772mS ISDNL3Rx: v=10 peb=10
ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=064C(Remote)
Message Type = Setup
InformationElement = BearerCapability
0000 04 03 80 90 a2 .....
InformationElement = CHI
0000 18 03 a9 83 85 .....
InformationElement = CallingPartyNumber
0000 6c 0c 21 80 32 31 34 38 32 37 33 36 31 30 l.!.2148273610
InformationElement = CalledPartyNumber
0000 70 05 80 31 31 30 30 p..1100
69117773mS ISDNL3Evt: v=10 stacknum=10 State, new=Present, old=NullState id=17
69117773mS ISDNL2Tx: v=10 peb=10
0000 02 01 01 36 ...6
69117774mS ISDNL1Tx: v=10 peb=10
0000 02 01 01 36 ...6
69117792mS ISDNL3Tx: v=10 peb=10
ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=064C(Local)
Message Type = ReleaseComplete
InformationElement = CAUSE
0000 08 02 80 91 ....

 

[holdmusic34]

Run your tageting and ars filters as well. Then you can see what you're sending. If what you're sending is wrong, then it's your problem/programming/system.

Check there are no national/international prefixes against the trunk in System>line >PRI.

You ars short code should be ?/dial/,/10
Where 10 in your outgoing group ID.

The monitor manual(it exists) lists the isdn disconnect reason codes.
You should only ever see reason 30 (normal disconnect) in a working system.

Gunpoint 132 and Bush.Cover's code three

 

[chazrc]

Thanks.

While waiting for someone to come in and make test calls, I set a phone up to forward out. Same busy result when calling the DID

********** Warning: Missed 1 packet(s) Total late 0 packet(s) **********
35664279mS ISDNL2Tx: v=10 peb=10
0000 02 01 01 04 ....
35664280mS ISDNL1Tx: v=10 peb=10
0000 02 01 01 04 ....
35664280mS CMTARGET: ISDN BChannel 1: in-service check = 1
35664281mS CMTARGET: ISDN BChannel 1: in-service check = 1
35664284mS CMTARGET: 10.17.1 41 Q931 Trunk:10 CHAN=1: LOOKUP CALL ROUTE: type=0 called_party=0377 sub= calling=9727407007 dir=in complete=1 ses=0
35664284mS CMTARGET: 10.17.1 41 Q931 Trunk:10 CHAN=1: SET BESTMATCH: length 4 vs -1 match=0377 dest=452
35664284mS CMTARGET: 10.17.1 41 Q931 Trunk:10 CHAN=1: LOOKUP ICR: DDI= CGPN=9727407007 (Destination 452 ) => CDPN=452
35664285mS CMTARGET: 10.17.1 41 Q931 Trunk:10 CHAN=1: ADD TARGET (N): number=452 type=0 depth=1 nobar=1 setorig=1 ses=0
35664285mS CMTARGET: 10.17.1 41 Q931 Trunk:10 CHAN=1: SET USER: CFORCE TEST orig=1
35664285mS CMTARGET: 10.17.1 41 Q931 Trunk:10 CHAN=1: ADD USER: CFORCE TEST depth=1 disallow_cw=0 dnd=0 real_call=1 group_call=0 type(CMNTypeUnknown) incl(0x0) excpt(0x0), allow_redir(1) remote=00000000 simult 0 (0)
35664285mS CMTARGET: TryLoggedOutTargeting for user CFORCE TEST Failed
35664286mS CMTARGET: FoundKnownSystemTargets ICR cache hit
35664286mS CMTARGET: 10.17.1 41 Q931 Trunk:10 CHAN=1: NO INITIAL TARGETS: CFORCE TEST
35664286mS CMTARGET: 10.17.1 41 Q931 Trunk:10 CHAN=1: ADD USER: CFORCE TEST depth=1 disallow_cw=0 dnd=0 real_call=1 group_call=0 type(CMNTypeUnknown) incl(0x40) excpt(0x40), allow_redir(1) remote=00000000 simult 0 (0)
35664286mS CMTARGET: TryLoggedOutTargeting for user CFORCE TEST Failed
35664286mS CMTARGET: 10.17.1 41 Q931 Trunk:10 CHAN=1: SELECT: TRY VOICEMAIL orig_hg() orig_user(452)
35664286mS CMTARGET: 10.17.1 41 Q931 Trunk:10 CHAN=1: Fallback() targeting failed
35664290mS CMTARGET: ISDN BChannel 1: in-service check = 1
35664290mS CMTARGET: ISDN BChannel 1: in-service check = 1
35664290mS CMTARGET: 10.17.1 -1 BaseEP: ~CMTargetHandler f4494c8c ep f449cd54
35664292mS ISDNL3Tx: v=10 peb=10
ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=084E(Local)
Message Type = ReleaseComplete
InformationElement = CAUSE
0000 08 02 80 91 ....
35664292mS ISDNL2Tx: v=10 peb=10
0000 00 01 22 04 08 02 88 4e 5a 08 02 80 91 .."....NZ....

 

[holdmusic34]

The call's coming in ok. It's hitting ext 452.

Run the filters i spome of in monitor.

Gunpoint 132 and Bush.Cover's code three