Can't change clock on BCM50

[bdalida]

I installed a BCM50 this weekend and can't seem to change the time and date on the system. The clock is five minutes fast, and when I change the time in Element Manager, the clock goes back to the time before I made the changes. Time zone is set, and have the proprer Default gateyway set up.

Just installed service update #2.

Any ideas?

 

[sburris4]

hey there, i just pulled off a bulletin from nortel site- stating any bcm 50 assembled after august 12 may have problems with slips/ losing time. The fix is to go in and set up the time setting (usually this is manual), to ntp (time off network if available- NTP) or trunk setting. I will have to do this myself, hope ya have some luck with this.

shawn
installer

 

[option11newby]

see
thread1361-1257685

 

[bdalida]

Just read that bullitin yesterday. Tried NTP already. Same thing. It mentions that the crystal in the BCM50 will loose 14 minutes every 24 hours. I can't even change the clock...

 

[biv343]

There is a limited release patch that is available for this issue. You'll need to contact Nortel and open a case as it hasn't been made GA as of yet.

 

[bdalida]

Thanks option11newby. I'll give that a try in the thread you mentioned. I bet that'll fix it...

 

[bdalida]

Nortel has a patch? I should open a tac case today, and get that from them.

Thanks

 

[bdalida]

Make sure your default gateway is in the same subnet as your IP address of the BCM50. If it's not, you will not be able to change your clock.