jorberg321
Technical User
Hey ,
I'm having a lot of trouble capturing video off of my new camera: The Canon XH-A1. Whenever I connect the camera through my firewire cable, it gives me a message about 'new hardware' AV/C Subunit or something like that. This is strange because I thought XP would install the hardware automatically.
I read a forum that said that I needed to put some drivers in a directory. I went and looked for the things in the Windows SP2.cab, found 'em and copied them to my desktop. I tried to insert them into my windows/system32/drivers directory manually. They were already there, so I didn't copy them in.
The drivers were: avc.sys and avctrm.sys
Next, I plugged the camera back in, and chose install new hardware. I said install from a specific location, and it gave me a list of devices. I chose AVC Device Class - then it took me to a subcategory which had two options: AVC Device or Virtual AVC device. I chose AVC device, and clicked okay. It brought up a warning that I shouldn't install this driver because it can't be verified that this is what is needed for the hardware and that it could cause problems with my computer. I said yes anyway, the hardware installed, but it said it has a problem. I tried the Virtual AVC device, and again, the same thing. I tried reinstalling Windows XP Service Pack 2, and it had no effect.
I found this:
The problem is that I looked for the two file names to change, and they were already changed. So I guess that's not going to work.
Still no capture in Premiere Pro, and XP is still not recognizing my camera when it is in HDV mode -- I decided to try to capture off of a friend's computer. I installed Premiere Pro 2.0, and the Canon HDV presets for Premiere Pro. I plugged the camera in with the firewire port. It recognized it instantly as a Canon HDV XH-A1. I opened premiere pro, and it captured the video fine. So there must be something missing in my drivers or something for XP - That's why I posted this in this section.
I could really use some help from someone. I don't know what to do. I've called Canon, they said it is a Windows problem. I tried Microsoft, nobody can tell me anything except that Canon should provide drivers. I checked on Canon's website, and they dont have drivers for this camera because XP should recognize it automatically. And that point was proven when I captured fine on my friends computer. I've looked through the manual, and it only tells me stuff about what to do to the camera. I've changed settings, but still nothing. Again, it has to be my computer because it works fine on my friends.
Can anyone help me? I would be so grateful!!
I'm having a lot of trouble capturing video off of my new camera: The Canon XH-A1. Whenever I connect the camera through my firewire cable, it gives me a message about 'new hardware' AV/C Subunit or something like that. This is strange because I thought XP would install the hardware automatically.
I read a forum that said that I needed to put some drivers in a directory. I went and looked for the things in the Windows SP2.cab, found 'em and copied them to my desktop. I tried to insert them into my windows/system32/drivers directory manually. They were already there, so I didn't copy them in.
The drivers were: avc.sys and avctrm.sys
Next, I plugged the camera back in, and chose install new hardware. I said install from a specific location, and it gave me a list of devices. I chose AVC Device Class - then it took me to a subcategory which had two options: AVC Device or Virtual AVC device. I chose AVC device, and clicked okay. It brought up a warning that I shouldn't install this driver because it can't be verified that this is what is needed for the hardware and that it could cause problems with my computer. I said yes anyway, the hardware installed, but it said it has a problem. I tried the Virtual AVC device, and again, the same thing. I tried reinstalling Windows XP Service Pack 2, and it had no effect.
I found this:
The problem is that I looked for the two file names to change, and they were already changed. So I guess that's not going to work.
Still no capture in Premiere Pro, and XP is still not recognizing my camera when it is in HDV mode -- I decided to try to capture off of a friend's computer. I installed Premiere Pro 2.0, and the Canon HDV presets for Premiere Pro. I plugged the camera in with the firewire port. It recognized it instantly as a Canon HDV XH-A1. I opened premiere pro, and it captured the video fine. So there must be something missing in my drivers or something for XP - That's why I posted this in this section.
I could really use some help from someone. I don't know what to do. I've called Canon, they said it is a Windows problem. I tried Microsoft, nobody can tell me anything except that Canon should provide drivers. I checked on Canon's website, and they dont have drivers for this camera because XP should recognize it automatically. And that point was proven when I captured fine on my friends computer. I've looked through the manual, and it only tells me stuff about what to do to the camera. I've changed settings, but still nothing. Again, it has to be my computer because it works fine on my friends.
Can anyone help me? I would be so grateful!!