Cannot transfer calls that come from Outside 1

[MrYotsuya]

Sorry if I have a few posts, we jut did a SIP upgrade and it's been nuts!

I am having a problem where non of our phones can transfer outside calls to an outside number. Internal DN to DN calls can be transferred no problem but when you attempt to do an outside it lets you dial on some sets but you cannot hit the transfer button to link the call. Some sets occasionally will not let you dial the number to transfer to, if you retry it usually lets you.

heres my config:

>ld 21
PT1000

REQ: prt
TYPE: cdb
CUST 0

TYPE CDB
CUST 00
AML_DATA
OPT DNX
VSID
GP02
GP03
GP04
GP05
GP06
GP07
GP08
GP09
GP10
GP11
GP12
GP13
GP14
GP15
ANI_DATA
ANAT 11
ANLD 11111
M911_PANI NO
ATT_DATA
OPT AHD BIND BIXA BLA
DNX IC1 XTG IDP XLF IBL
FKA MWUD LOA
REA SYA ATDA
ATDN 0
NCOS 7
CWUP YES
CWCL 1 1
CWTM 2 4
CWBZ YES YES
EFLL 0
MATT NO
RTIM 30 30 30
ATIM 0
AQTT 0
AODN
SPVC 00
SBLF NO
RTSA RSAD
SACP NO
ABDN NO
IRFR NO
XRFR NO
IDBZ NO
PBUZ 02 10
ICI 00
ICI 01 LD0
ICI 02 LD1
ICI 03 LD2
ICI 04 DL0
ICI 05 INT
ICI 06 CFN
ICI 07 RLL
ICI 08
ICI 09 LD3
RICI
AWU_DATA
AWU NO
CAS_DATA


PAGE 002

CAS NO
CCS_DATA
CCRS UNR
ECC1 UNR
ECC2 UNR
CNCS 0
PELK NO
CDR_DATA
CDR NO
CHLN 0
FCAF NO
FCR_DATA
NFCR YES
MAXT 1
OCB1 255
OCB2 255
OCB3 255
IDCA YES
DCMX 5
FFC_DATA
CCRS UNR
SCPL 4
SBUP YES
FFCS NO
STRL 0
STRG
ADLD 0
DFLT_SCPW NO
MFAC *
FTR_DATA
**DAPC**PREFIX TABLE NO: 00 **
UNKN**INTL**NATL**ESPN**LOCL**ELOC**ECDP**
UNKN*
E164* 00 0
PRIV*
E163* 00 0
TELX*
X121*
NATL*

OPT AHD BIND BIXA BLA CFF CFRA
COX CPA CTA DBD DNX DSX
HTU HVA IBL IC1 IDP XLF
IHD XTG FKA LOA LRA MCI
MWUD PVCD REA RNA
RTR RTD ROX SBD SYA
TTAD VOBD CWRD HLPD HRLD
CXOD
DGRP 10
IRNG NO
PKND 1
DNDL NO
SPRE 1111
PREO 0
BPSS NO
SRCD 5432
EEST YES
DTMF NO
EESD NO
TTBL 0
MUS YES
MUSR 10
ALDN
RECD NO
PORT 0
STCB NO
NSCP NO
MCDC NO
NAUT NO
IDEF NO
MTAR NO
LEND NO


PAGE 003

MSCD NO
CPCI NO
CONF_DSP
CNFFIELD NO
CNF_NAME CONF
INTFIELD NO
INT_NAME I
EXTFIELD NO
EXT_NAME E
BSFE NO
ASPCT 000
FXS NO
DFLT_LANG ENG
STS_MSG
MSG01 Please leave message
MSG02 Back to work
MSG03 In a meeting
MSG04 On a conference call
MSG05 At lunch
MSG06 Busy call
MSG07 Out of the office today
MSG08 On a business trip
MSG09 Project deadline today
MSG10 Will reply after
VO_ALO NO
PCA OFF
TPDN
BFS_CFW YES
VO_CUR_ZONE_ZDM NO
VO_CUR_ZONE_TD NO
IMS_DATA
IMS NO
INT_DATA
ACCD OVF OVF OVF ATN
CTVN OVF OVF OVF OVF
MBNR OVF OVF OVF ATN
CTRC OVF NAP OVF NAP
CLDN NAP OVF NAP NAP
NINV OVF OVF OVF ATN
NITR OVF OVF OVF ATN
NRES OVF OVF OVF ATN
NBLK OVF OVF OVF ATN
RCLE ATN OVF ATN ATN
CONG OVF
LLT OVF
DNDT BSY
ESAM OVF
LDN_DATA
OPT XLDN
DLDN YES
LDN0 7001
LDA0 01
LDN1 7002
LDA1 02
LDN2 7003
LDA2 03
LDN3 7005
LDA3 ALL
LDN4
LDA4
LDN5
LDA5


PAGE 004

LDBZ
ICI 00
ICI 01 LD0
ICI 02 LD1
ICI 03 LD2
ICI 04 DL0
ICI 05 INT
ICI 06 CFN
ICI 07 RLL
ICI 08
ICI 09 LD3
MON_DATA
USBM NO
MPO_DATA
FMOP
RGNA STD STD
AOCS DIS ATN
RCY1 06
RCY2 04
RALL NO
CDTO 14
IFLS NO
MHLD NO
PCDS
CNFD 1
TGLD 2
DISD 3
CCDO NO
AFCO NO
ACNS NO
NET_DATA
OPT RTD
AC1 INTL NPA SPN NXX LOC
AC2
FNP YES
ISDN YES
VPNI 1
PNI 1
PINX_DN
MBG 0
BSGC 65535
PFX1
PFX2
HLOC
LSC
RCNT 5
PSTN NO
TNDM 15
PCMC 15
SATD 1
OCLI NO
DITI YES
TRNX YES
EXTT YES
FTOP FTLY
VNR NO
NIT 8
NAS_ATCL YES
NAS_ACTV NO
FOPT 14
CNTC
NATC


PAGE 005

INTC
NIT_DATA
NIT1 6099
TIM1
NIT2
TIM2
NIT3
TIM3
NIT4
TIM4
ENS NO
OAS_DATA
ODN0
ODN1
ODN2
ODN3
ODN4
ODN5
ODN6
ODN7
ODN8
ODN9
ASTM 30
HDOPT 0
HDTM 30
RDR_DATA
OPT CFF CFRA PVCD CWRD MCI
FNAD FDN
FNAT FDN
FNAL FDN
CFTA YES
CCFWDN 8
CFN0 4
CFN1 2
CFN2 6
DFN0 4
DFN1 2
DFN2 6
DNDH NO
MDID NO
NDID NO
MWFB NO
TRCL 0
CRT0 00 00 00 00
CRT1 00 00 00 00
CRT2 00 00 00 00
CRT3 00 00 00 00
DAY0
DAY1
DAY2
DAY3
HOLIDAY0
HOLIDAY1
HOLIDAY2
HOLIDAY3
ROA_DATA
OPT ROX
RICI
TIM_DATA
FLSH 45
PHDT 30
DIND 30


PAGE 006

DIDT 14
LDTT 6
BOTO 14
DBRC 60
RTIM 30 30 30
ATIM 0
AQTT 0
ADLD 0
NFNA 0
HWTT 300
NIT 8
FOPT 14
TST_DATA


LD 15 Net data:

TYPE: net
TYPE NET_DATA
CUST 0

TYPE NET_DATA
CUST 00
OPT RTD
AC1 INTL NPA SPN NXX LOC
AC2
FNP YES
ISDN YES
VPNI 1
PNI 1
PINX_DN
MBG 0
BSGC 65535
PFX1
PFX2
HLOC
LSC
RCNT 5
PSTN NO
TNDM 15
PCMC 15
SATD 1
OCLI NO
DITI YES
TRNX YES
EXTT YES
FTOP FTLY
VNR NO
NIT 8
NAS_ATCL YES
NAS_ACTV NO
FOPT 14
CNTC
NATC
INTC

 

[MrYotsuya]

OK I found it....FTTU...cant believe it. I'm all in the CDP and NET_DATA and it was that simple >_<

 

[fritzthecat]

Hello,
you set the "FTOP" promt to "FTLY", so this means you need to unrestrict your sets per CLS to allow that scenario, if you set it to "FRES" it will be unrestricted systemwide, "CLS" "FTTU" will unrestict it setbased

regards
Fritz

 

[fritzthecat]

Ups I forgot, could also be trunk barring in LD 56 you need to check that as well

 

[MrYotsuya]

Thanks I set that option (FRES) and it works

I'll look into LD 56 for my other issue....cannot dial out on Ip phones...Thanks!

 

[fritzthecat]

Hello,
only dialing out or also dialing in?
If both, check the status of your DSP resources in your MG where your trunks are lokated

 

[MrYotsuya]

Yea I looked there The IP range can contact the phones (Checked with the firewall) Maybe there is something else I'm not seeing? Where would I look exactly, I looked in the Element Manager and brought up the IPs of the MGC cards then tested their connectivity to the remote sets and they talk ok.