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Cannot login to M1 Opt. 11C 1

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TJensen

Technical User
Jul 15, 2003
5
DK
Hi,

I recently got 2 x 2nd hand Option 11C's - but I cannot login as described in the manual.

I have connected the PC directly to the SDI port on the back panel of the PBX with a regular null-modem cable, and use HyperTerminal 6.3

As I understand the manuals, I simply hit enter, type LOGI and it should ask PASS, which should still be the fault 0000. Unfortunately there is no reaction to any keystroke.

Have tried, Enter, "LOGI", Enter, "0000", Enter - no reaction...
Have tried, Enter, "LOGI ADMIN1", Enter, "0000", Enter - no reaction...

I want to login and verify that I have the correct passwords 1st and 2nd level, + Meridian Mail admin while I'm still in contact with the pervious owner...

I think the problem may be an incorrect cable. It's a regular null-modem cable that I normally use with our current Ascom Ascotel PBX.

I also have the Nortel NTBK48AA and A0378652 modem adapter, but that will need a 25 pin serial port, and we don't have any PC's that old, and those 25 pin serial cards are not available in Denmark any longer.
I am be able to get a 25 to 9 pin adapter as a special order item, but it will take a long time to get it delivered.
Is there any difference using this Nortel cable+adapter and a regular 9 pin to 9 pin null-modem cable?

Below is how the system starts up. I get the AUD000 after 10 min. - everything tested and OK - but I cannot type anything :(

Appreciate any input :)

Brgds
Thomas Jensen
TKJ@TDC-BroadBand.dk



HWR000


SYS000 0400 0003 0800 00
DATA FROM CARTR.
SYST. CORE EDD
CARTR. EDD
SYSLOAD RELEASE 21.19
DONE
INI000 0000 00 00 00 0000 0000 0003 0800 0000
EHM300 06
EHM300 08
EHM300 17
EHM300 19
EHM300 22
EHM300 26
EHM300 33
EHM300 34
EHM300 35
EHM300 36
EHM300 41
EHM300 42
EHM300 43
EHM300 09
EHM300 15
EHM300 24
EHM300 44
EHM300 02
EHM300 03
EHM300 20
EHM300 45
EHM300 46
EHM300 48
EHM300 49
MISP300 001 FROM: SYS DSBL - 0 TO: SYS DSBL - RESET THRESHOLD
TIME: 00:00:00

DSET000 DOWN LOAD 360 0 40 0 0 0 0 2560
INI002 0088
INI003 00A4 00AF 00B0 00B4 00B8

>
AMLM024 08

CSA001 9 0:00:02 1/04/1993 4
XMI002 2 SILC
XMI002 3 XFEM
XMI002 5 XFALC
XMI002 6 XDLC
XMI002 8 XDLC
AMLM024 08

CSA001 9 0:00:32 1/04/1993 4
XMI002 7 XDLC
DROL000 TDS LD34 BEGIN 00:01 1/4/1993

DROL001 TDS LD34 END 00:01 1/4/1993

AMLM024 08

DROL000 CED LD35 BEGIN 00:01 1/4/1993

CSA001 9 0:01:02 1/04/1993 4
AMLM024 08

CSA001 9 0:01:32 1/04/1993 4
DTC007
ERR220 11 0
AMLM024 08

CSA001 9 0:02:02 1/04/1993 4
BSD090 MAIL

BSD POWER OK
XMI002 10 MMAIL
DTC012
DTC006
CSA001 9 0:03:24 1/04/1993 9
DROL001 CED LD35 END 00:04 1/4/1993

DROL000 NWS LD30 BEGIN 00:04 1/4/1993

NWS301 -6 -7 -8
ESDA002 9 0:06:40 1/04/1993
CSA003 9 0:06:40 1/04/1993
DROL001 NWS LD30 END 00:06 1/4/1993

DROL000 MTRK LD36 BEGIN 00:06 1/4/1993

TRK041 0 11
DROL001 MTRK LD36 END 00:07 1/4/1993

DROL000 CNF LD38 BEGIN 00:07 1/4/1993

DROL001 CNF LD38 END 00:07 1/4/1993

DROL000 DUMP LD43 BEGIN 00:07 1/4/1993

EDD000
EDD TO CARTR.
%%%

DIRECTORY
CONFIG
PATCH 49
PATCH 48
PATCH 46
PATCH 45
PATCH 44
PATCH 43
PATCH 42
PATCH 41
PATCH 36
PATCH 35
PATCH 34
PATCH 33
PATCH 26
PATCH 24
PATCH 22
PATCH 20
PATCH 19
PATCH 17
PATCH 15
PATCH 09
PATCH 08
PATCH 06
PATCH 03
PATCH 02
PHYSICAL MAP
BCS TEMPLATE
PBX TEMPLATE
CUST
ACUST
ROUTE
LTN TN
LTN LNK
PGRP
TN
SCL
ESN 00
NCTL
ACD
DISA
CPK
FRL
NFCR TREES
DTAD
ASNCH
AML
VAS
ARIES
SYSP
XPEC
XTDT
FTC
MCAD
FCAD
FDCT
DTI2
FFC
LAPW
MSDL/MISP BLK
SOCKET ID BLK
MISP
SEER
MFCI
TBAR RCDT
TBAR ART
CPND
CPND NM
CHECKING

RECORD COUNT = 0079
DATADUMP COMPLETE

DROL001 DUMP LD43 END 00:09 1/4/1993

DROL000 AUDIT LD44 BEGIN 00:09 1/4/1993

BUG4111 00B6 56E6 00B6 4E29 00B6 4D48 00B6 490B 00B6 4679
BUG4111 + 00AF 715F 00AF 6B60 00AF 6A21 00AF 6986 00AF 697A
BUG4111 + 00AF 691E
BUG4111 : 9 0009 2 0
DROL001 AUDIT LD44 END 00:11 1/4/1993

AUD000
DROL000 MFD LD54 BEGIN 00:11 1/4/1993

DROL001 MFD LD54 END 00:11 1/4/1993

DROL000 DTIM LD60 BEGIN 00:11 1/4/1993

DROL001 DTIM LD60 END 00:11 1/4/1993

AUD000
TIM3969 00:15 1/4/1993 CPU 0

AUD000
 
Hi dnc16,

HyperTerminal settings are:

19800 (same as dipswitch on CPU card)
8
None
1
None

Emulation: Autodetect

Thomas
 
Hi jaiello2000,

Thank you for the input. Are you using a standard null-modem cable or the special Nortel NTBK48AA and A0378652 modem adapter?

Brgds
Thomas
 
Hi Thomas,

I think, it is an older Release on your Otion 11, it is not an 11C, you have to type it in uppercase "LOGI"
Regards
Fritz
 
Hi fritzthecat,

I do beleive that is is an Optil 11C, but it's in release 21.19

I have tryied every combination og LOGI, lower case, upper case with shift and caps lock - but i never get the > prompt when hitting enter.
I thing I will have to use the Nortel cabel - I have orders some adapters (25 to 25 pin female/female, and a regular 9 pin to 25 pin serial port adapter female/male) to get it to fit a 9 pin serial port.

I hope that will work.

Brgds
Thomas
 
Hello Thomas,
Rel. 21.19 is an OPT11E not a C, so you ned to use uppercase,
but probably, it schould work with a 9 pin to 25 and a Nullmodem eleminator betwean,
If you hit the return key, is there something happening on your screen?
Regards
Fritz
 
I have a standard NTBK48AA cable on the OPtion 11 and a standard 25 - 9 pin null modem cable.

I have also used a 25/25 straight through to a 25/25 nul modem and a 25 -9 pin adapter. Of course that put my laptop three feet from the wall :)

I use uppper or lower case. I think my release is 25.43.
 
Make make sure that you are using port 0 on the ntbk48 cable. I think it's the only port set up by default to talk to the switch. Than you can manualy assign the other ports as needed.
 
If I remember right NORTEL does not support 19.2 k. I know there is a setting on the CPU but the do not support 19.2. Does not matter what emulation you are using. Use Port 0 on the 3 finger cable and you must us a null modem adapter to tie it to a terminal or computer direct. Otherwise if tied to a modem NO null modem cable required.
 
Thank you for all the feedback. I managed to communicate with the system through HyperTerminal and the NTBK48AA cable after receiving 2 additional adapters today :)

Brgds
Thomas Jensen
tkj@tdc-broadband.dk
 
I have been working on this all day. Perhaps someone can lend me a little more advice. I have every cable and adapter that one could want in front of me and I still can't get this thing to work. I am coming off of the port 0 from the NTBK48AA on my Opt11. I have tried just about every config imaginable, but the best I can get is just a garbled mess when I use a 25/25 null modem cable, to a 25/9 adapter into the com port. My settings are 9600 8N1.

To test things, I have been restarting the opt 11 for each cable configuration I try. I SHOULD show the startup stuff, but just shows gobbely-gook.
Any ideas?
 
Start at slower speeds. Prior to system boot set the dip switch to 1200 and your computer to 1200 8,N,1. I have run into an occassional system that requies 7,M,1 but it is rare. I am not sure why and have never seen this documented in the NTP's. Once booted, just hit your enter key and see if you get a legitimate response like OVL0111 or a MID code.

If you have a protocol analyzer, or datascope, connect it in the middle and see if it can figure out what is happening.

If you do not have a protocol analyzer, then try a break out box to see if you are connecting to the right places.
 
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