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Cannot connect to internet

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LonnieJohnson

Programmer
Apr 16, 2001
2,628
US
we have a laptop and are trying to get on the internet via a wireless broadband card.

we can pull up recent email via outlook but cannot go to any web sites. It just has a progress bar at the bottom and never connects. This is no matter what site we go to.

ProDev, MS Access Applications
Visit me at ==>
May God bless you beyond your imagination!!!
 
Some ideas:

- Is the laptog getting all network info (ip, dns, gateway)?
- Can you browse with numerical IPs?
- Do you have any proxies?

Cheers,
Dian
 
also do a ping test, and see if you can ping websites if you can't then it is most likely Ie problems try clicking start then run, sfc /scannow. then restart the computer when it finishes. If you can pull your e-mails it is most likely IE or dns errors.

Luis

Some people make things happen, some people watch things happen, while others wonder what happened.
 
Ok. I am sorry. We can connect. The wierd thing is that it hangs up. Then if we click the signin button of the google bar, then it allows us to sign in.

I think there is some spyware or virus that has taken over.

I tried to run HijackThis and the system will not let me run it.

This is my Pastor's computer. He has tried to "uninstall" a lot of stuff and may have done more damage because he deleted a lot of stuff instead of running the uninstall features.

Is there anything else like HijackThis that I can use?


ProDev, MS Access Applications
Visit me at ==>
May God bless you beyond your imagination!!!
 
Ok. I will try this. I used HijackThis and it shuts it down everytime I launch it with it's own message saying "No viruses, no trojans or spyware found. Scan OK."

This happens as soon as I double click the HijackThis executable. This is not a HijackThis message. Not cool.

ProDev, MS Access Applications
Visit me at ==>
May God bless you beyond your imagination!!!
 
you need to run your antivirus and antispyware program, you are definitely infected with something...

Some people make things happen, some people watch things happen, while others wonder what happened.
 
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