CANNOT CALL PROGRAM 'OE0101'

[smschmidt23]

Hello,

My client is running an old version of Macola Progression v7.6.400 with Pervasive.SQL 8.5 and his computer crashed. A new hard drive was installed and the old one was installed as a secondary drive. I reinstalled Macola on the new C-drive, starting with v7.6.300, then running an upgrade to 7.6.400. I cannot get around the error shown below when I attempt to start Enter Orders. I can get into Customer and Item Maintenance, but the CANNOT CALL PROGRAM error when doing things like clicking the binoculars to look something up. I tried uninstalling Macola and installing a fresh copy from the 7.6.300 CD with only the Demo Data installed and I still get this error.

The log is much larger than what I included below, showing a Call Stack below. I can include that, also, if it is deemed helpful.

Any assistance would be greatly appreciated.

Thank you.

COBOL97 COBOL ERROR REPORT

<<Summary>>
The COBOL run-time message occurred:
Application : C:\Macola70\MacExe.exe(PID=00000C98)
Exception Number : JMP0015I-U [PID:00000C98 TID:00000E10] CANNOT CALL PROGRAM 'OE0101'. CODE=0xc1 PGM=MACEXE ADR=004012C3
Generation Time : 02/08/2014(23:38:49)
Generation Module : C:\Macola70\MacExe.exe
Time Stamp : 02/28/2006(13:00:42)
File Size : 49152bytes

<<Detail>>
Thread ID : 00000E10
Register : EAX=0013EB88 EBX=1C042640 ECX=E9999999 EDX=00190001 ESI=00000000
: EDI=00169598 EIP=7C812FD3 ESP=0013EB84 EBP=0013EBD8 EFL=00000246
: CS=001B SS=0023 DS=0023 ES=0023 FS=003B GS=0000
Stack Commit : 00009000 (Top:00140000, Base:00137000)
Instruction : Address +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +a +b +c +d +e +f
7C812FC3 8D 7D C4 F3 A5 5F 8D 45 B0 50 FF 15 10 15 80 7C
FAULT ->7C812FD3 5E C9 C2 10 00 85 FF 0F 8E 5E 8E FF FF 8B 55 FC

Module File : C:\Macola70\MacExe.exe
Section Relative Position : .text+000002C3
Address : 004012C3

 

[dgillz]

Please look at company setup under the system manager module and see what drive letter is hard coded in that screen. This drive must be mapped on EVERY machine. If that is OK post back and I may have some more ideas.

Software Training, Implementation, Programming and Support for Macola Progression, Macola ES, Synergy, and Crystal Reports. Check out our Macola tools:

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[smschmidt23]

Hello dgillz and thank you for the response.

The drive in System Manager is mapped properly. I should also mention that this is a somewhat unusual setup. Macola is installed on a standalone PC with the Pervasive.SQL 8.5 Workgroup Engine. There are only two users. The root of the C-drive on the computer Macola is installed on is shared and I have mapped the M-drive on the same computer to its own C-drive share name. Therefore, the drive letter in the System Manager is set to M. That way the second computer can have an M-drive mapped to the other computer's C-drive and access Macola. This setup has been working for over 10 years.

All that being said, I temporarily changed the drive letter to C, but it made no difference. I got the same error when attempting to start the Enter Orders application.

Thanks again.

 

[dgillz]

Are you using Progression Explorer or Progression Workflow Explorer?

Software Training, Implementation, Programming and Support for Macola Progression, Macola ES, Synergy, and Crystal Reports. Check out our Macola tools:

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[dgillz]

Log into Macola as SUPERVISOR and go into company setup and see if the Manifest system is selected. If it is, you need to make sure that the statement MANIFEST-SYSTEM=Yes (needs to be in CAPS as shown) is in the [MSWITCH] section of the macola7.cfg file in the Macola root directory. If Manifest is not being used, uncheck the checkbox in company setup.

Software Training, Implementation, Programming and Support for Macola Progression, Macola ES, Synergy, and Crystal Reports. Check out our Macola tools:

http://www.gainfocus.biz/exceladdin.html