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Can You Set AA (cics w/call 100) not to pick up Immed 3

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ddools

ddools

Technical User
Nov 8, 2005
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Is it possible to set the AA not to pick up on the first ring? Customer would like it to ring first a couple of times.
 
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In the call pilot you can change the number of rings for the auto att to answer. It usually is set at 2 so caller ID will work.
 
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Yes, go into F983 and choose AA then Lines and change the number of rings to your preference.
 
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Make sure that the lines prime to the voicemail extension and set the DRT to Prime to say 3, then you have 3 rings before your VM will pick up. Also make sure lines in AA are set to 3 as well. Also make sure that your phones in the office ring somewhere otherwise you wont hear a ring. Hope that helps a bit.

-DedMeet
 
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