I have a client with an older ip403 running version 2.1 (15). It has been running stable for many many years.
The user just called saying they get a busy signal when calling into the voicemail. I checked and the services are running on the server.
I opened manager and typed in the Administrator user name and the default password.
I am getting an error saying "Failed to retrieve the configuration from IP Office. Please check that the user details are correct"
I have tried the Manager and Operator user names and got the same error.
Any ideas? I do have a good configuration saved on the server.
Thanks so much!
The user just called saying they get a busy signal when calling into the voicemail. I checked and the services are running on the server.
I opened manager and typed in the Administrator user name and the default password.
I am getting an error saying "Failed to retrieve the configuration from IP Office. Please check that the user details are correct"
I have tried the Manager and Operator user names and got the same error.
Any ideas? I do have a good configuration saved on the server.
Thanks so much!