Can I eliminate the beep when a Conf is formed?

[johnrc1]

My customer is asking to remove the brief beep that is heard by all parties when a person is added to a conference. The type of conference, if this is significant, is where the Prime lines are configured as Key System, and appear on other user phones. COS is set for Privacy Release = ON. So other users can initiate a conference by just pressing an active line appearance on another phone. I have an MXeIII running 11.0.2.66.

If there isn't a feature to control this, if the beep is a file being played, would it be possible to replace the file with a silent audio file of the same name, duration, encoding, etc. Clearly that would affect all uses of the file, but it's just a thought.

Thanks, John

 

[wireman50]

Enable Conference Call in the Class of Service Options form. If desired, Set Disable Conference Join Tone to "Yes" to disable the tone that users hear when a conference call is established.

drom the help file on the system (MCD5)

 

[johnrc1]

Thanks! For anyone else who reads this - I had to change the COS on all the legs that might be included in the call, including the trunks.