I have a set (2616) on an Option 61c with keys set up like this:
key 0 scr 2972
key 1 mcr 8699
key 2 mcr 8699
I want key 0, and only key 0, to HUNT and FNA to another extension (outside VM).
When the employees leave the office they need to be able to forward all calls to that set to the attendtant.
I have the feeling that I may be able to do one or the other type of forwarding but not both.
Also, when one call comes is on 8699 the next call to the same number sees a busy. Isn't this contrary to what MCR is supposed to do?
Any suggestions?
Thanks,
Ed
key 0 scr 2972
key 1 mcr 8699
key 2 mcr 8699
I want key 0, and only key 0, to HUNT and FNA to another extension (outside VM).
When the employees leave the office they need to be able to forward all calls to that set to the attendtant.
I have the feeling that I may be able to do one or the other type of forwarding but not both.
Also, when one call comes is on 8699 the next call to the same number sees a busy. Isn't this contrary to what MCR is supposed to do?
Any suggestions?
Thanks,
Ed