Calls randomly disconnect on one extension

[headtrip55]

I have IP Office 406 v2 running 3.0 (69) with a mix of VoIP and analog extensions.

My problem is with only one of the analog extensions.

When a person makes any type of call whether it be internal, incomming, or outgoing, the call gets disconnected after a random amount of time. It could be 30 seconds or 5 minutes. This phone had worked previously for a good amount of time. It seems as if the problems started recently, possibly after changing the call restriction setup. However I have tried changing the settings back and it still has the problem.

Does anyone have any suggestions that might help me fix this problem?

Thanks a lot,
Paul

 

[TheDoz]

Try deleting that user completely out of the system and program it back in. Most of the time if I have an unexplained issue in Ip Office or V-mail Pro, comepletely deleting an extension or module and then program it back fixes the problem. Then stop and restart the Manager and V-mail pro.

"I have enough money to last me the rest of my life, unless I buy something

 

[jconrad0305]

might be wiring issue also.