I have a BCM400, with remote users with IP phones. When you 4 digit dial them, you get their correct mailbox. When you call their DID, you get General Delivery? I have the control and prime sets set up just like all the other ones that work. ???
If the received digits length is the same as the extension length, AND, the received digits match the mailbox number, then set the PRIME to the VM DN. Set CFNA to be greater than the DRT to Prime on those extensions.
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