I have an SCN with 4 locations 4.2.23. The customer states when calls from one site come in to the main location a member of the group picks up the phone and it continues to ring the group phones the other member tries to answer with the same result. If the first group member hangs up and tries again she is then connected. I will head to the site and try to duplicate. Has anyone seen an issue like this before? Is it most likely a routing issue?
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calls from SCN do not answer when handset is lifted
- Thread starter gregl45
- Start date
kwing112000
Vendor
Sounds like either routing or possibly direct media path. What type of phones?
Kevin Wing
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries
Kevin Wing
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries
- Thread starter
- #3
- Status