Hello All,
I am having issues with a certain phone number not rolling to voicemail. The calls makes it to MM, but it just gets placed at the cover "Welcome to avaya messaging please enter the mailbox of the person you are trying to call" and once I enter the extensions number it just loops back to the same message. Is there a way to see whats causing the loop? It does the same thing when I press the Voicemail soft button.. Any help would be great!
Thanks in advance
I am having issues with a certain phone number not rolling to voicemail. The calls makes it to MM, but it just gets placed at the cover "Welcome to avaya messaging please enter the mailbox of the person you are trying to call" and once I enter the extensions number it just loops back to the same message. Is there a way to see whats causing the loop? It does the same thing when I press the Voicemail soft button.. Any help would be great!
Thanks in advance