CallManager and Unity?

[neutec]

Hello,
I have a working CCM 3.4 server which I would like to add Unity to. I have installed Unity4.0 on another server but I can figure out how to make them communicate together. I have my Unity server running on my domain and I have CallManager running on another workgroup. I also am confused about importing Active Directory into CallManager. Are there any good help files on setting this up.
Thanks

 

[ccmuser]

if you have unity 4.0...as a new install.. I am sure you have tac on that. =)

 

[congogrey]

You are going to have to create the JTAPI ports in Call Manager (under the voice mail section). You are then going to have to go into Unity and configure the integration from the system integrations MMC.

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_configuration_guide09186a0080187889.html

"For every complex problem, there is a solution that is simple, neat and wrong" -- H.L. Mencken

 

[computerhighguy]

Read the documentation from front to back. It is all explained in excrutiating detail. It really is quite easy though. In your situation, CCM doesn't know jack about the AD. However, Unity does since it part of the domain. When CCM send a call to Unity, it send the extension. The extension is then associated with an AD user and, if unified messaging is enabled, the Exchange or Notes mailbox. I absolutely love unity coming from an old Telrad system.


It is what it is!!
__________________________________
A+, Net+, I-Net+, Certified Web Master, MCP, MCSA, MCSE, CCNA, CCDA, and few others (I got bored one day)

 

[bythespy]

Documentation, Documentation, and Documetation.

Cisco may have its share of faults, but when it comes to application installation and integration it is all in the DOCUMENTATION.

It is boring, but it will solve your problem, because you should not even consider doing some of the things you just mentioned in that post.



Mspivey
CCNP

Have you been to

http://www.ciptug.org

?
The OFFICIAL Cisco IP Telephony User Group!

 

[neutec]

Anyone know of any good books that might walk though setting up Unity and CallManager?

 

[AdmanOK]

neutec: Do you actually own the software or are you trying to install it without valid licenses? If you have a CCO login you can get all the installation guides which cover this information.

 

[bythespy]

And it is free, if you are legal!

Mspivey
CCNP

Have you been to

http://www.ciptug.org

?
The OFFICIAL Cisco IP Telephony User Group!