This is a new install of an SCN with 2 IP500's and 1 IP500v2. I have created the H323 lines between sites, and set IP Routes as well. I also created short codes to aid in dialing but still getting UNOBTAINABLE. Here is a brief config of the sites:
Site A: LAN1 Settings - IP=172.16.203.197, Mask=255.255.255.192; H323 Line - Line Number=80, Outgoing ID=80, Channels(#, Outgoing, Voice)=4, Gateway is 172.17.4.138, Allow Direct Media Path is checked. H323 Line - Line Number=81, Outgoing ID=81, Channels(#, Outgoing, Voice)=4, Gateway is 172.16.202.202, Allow Direct Media Path is checked. IP Route - IP Address=0.0.0.0, IP Mask=0.0.0.0, Gateway=172.16.203.197. Short Code - Code=1XX, Feature=Dial, Telephone #=., Line Group=80, Code=3XX, Feature=Dial, Telephone #=., Line Group=81.
Site B: LAN1 Settings - IP=172.16.202.202, Mask=255.255.255.192; H323 Line - Line Number=90, Outgoing ID=90, Channels(#, Outgoing, Voice)=4, Gateway is 172.17.4.138, Allow Direct Media Path is checked. H323 Line - Line Number=91, Outgoing ID=91, Channels(#, Outgoing, Voice)=4, Gateway is 172.16.203.197, Allow Direct Media Path is checked. IP Route - IP Address=0.0.0.0, IP Mask=0.0.0.0, Gateway=172.16.202.202. Short Code - Code=1XX, Feature=Dial, Telephone #=., Line Group=90, Code=2XX, Feature=Dial, Telephone #=., Line Group=91.
Site C: LAN1 Settings - IP=172.17.4.138, Mask=255.255.255.192; H323 Line - Line Number=70, Outgoing ID=70, Channels(#, Outgoing, Voice)=8, Gateway is 172.16.203.197, Allow Direct Media Path is checked. H323 Line - Line Number=71, Outgoing ID=71, Channels(#, Outgoing, Voice)=8, Gateway is 172.16.202.202, Allow Direct Media Path is checked. IP Route - IP Address=0.0.0.0, IP Mask=0.0.0.0, Gateway=172.17.4.138. Short Code - Code=2XX, Feature=Dial, Telephone #=., Line Group=70, Code=3XX, Feature=Dial, Telephone #=., Line Group=71.
IT Dept says they have all ports open on routers. Anyone have an idea. Been banging my head for a while.
Site A: LAN1 Settings - IP=172.16.203.197, Mask=255.255.255.192; H323 Line - Line Number=80, Outgoing ID=80, Channels(#, Outgoing, Voice)=4, Gateway is 172.17.4.138, Allow Direct Media Path is checked. H323 Line - Line Number=81, Outgoing ID=81, Channels(#, Outgoing, Voice)=4, Gateway is 172.16.202.202, Allow Direct Media Path is checked. IP Route - IP Address=0.0.0.0, IP Mask=0.0.0.0, Gateway=172.16.203.197. Short Code - Code=1XX, Feature=Dial, Telephone #=., Line Group=80, Code=3XX, Feature=Dial, Telephone #=., Line Group=81.
Site B: LAN1 Settings - IP=172.16.202.202, Mask=255.255.255.192; H323 Line - Line Number=90, Outgoing ID=90, Channels(#, Outgoing, Voice)=4, Gateway is 172.17.4.138, Allow Direct Media Path is checked. H323 Line - Line Number=91, Outgoing ID=91, Channels(#, Outgoing, Voice)=4, Gateway is 172.16.203.197, Allow Direct Media Path is checked. IP Route - IP Address=0.0.0.0, IP Mask=0.0.0.0, Gateway=172.16.202.202. Short Code - Code=1XX, Feature=Dial, Telephone #=., Line Group=90, Code=2XX, Feature=Dial, Telephone #=., Line Group=91.
Site C: LAN1 Settings - IP=172.17.4.138, Mask=255.255.255.192; H323 Line - Line Number=70, Outgoing ID=70, Channels(#, Outgoing, Voice)=8, Gateway is 172.16.203.197, Allow Direct Media Path is checked. H323 Line - Line Number=71, Outgoing ID=71, Channels(#, Outgoing, Voice)=8, Gateway is 172.16.202.202, Allow Direct Media Path is checked. IP Route - IP Address=0.0.0.0, IP Mask=0.0.0.0, Gateway=172.17.4.138. Short Code - Code=2XX, Feature=Dial, Telephone #=., Line Group=70, Code=3XX, Feature=Dial, Telephone #=., Line Group=71.
IT Dept says they have all ports open on routers. Anyone have an idea. Been banging my head for a while.