Ok IP Office Afficionados, your help is once again requested.
I have recently changed my IP Office setup so that members of all the hunt groups have to login and out of their phones. That works fine. The problem is, on one group, when it recieve after hrs calls, they're sent to the queue. The only difference in this hunt group and the others that work properly is it has one disabled member in it. Is this causing my problem?
Bottoms up!
I have recently changed my IP Office setup so that members of all the hunt groups have to login and out of their phones. That works fine. The problem is, on one group, when it recieve after hrs calls, they're sent to the queue. The only difference in this hunt group and the others that work properly is it has one disabled member in it. Is this causing my problem?
Bottoms up!