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Caller ID on Transferred Calls

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groundedchevy

IS-IT--Management
May 16, 2012
4
US
I have 2 offices running off the same IP Office. One office has a PRI going into the system itself. The second location uses only IP Phones via VPN to the first location. I've been using short codes for caller IDs to separate the two offices. My only problem is when the second location transfers a call the caller ID shows the first office not the second office. If the second office calls out it shows the correct caller ID (second offices caller ID). Any help would be very appreciated.
 
What shortcode did you use and how is the tranfer done?


BAZINGA!

I'm not insane, my mother had me tested!

 
Short Code: 9N; NSi9999999999 Dial 3K1
Transfer is being done on the Receptionist Computer Console
 
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