we just upgraded from CM5.2 to CM7.0 on a virtual environment. Now my local trunk will not send Caller ID info to cell phones.
if I make a call from my desk phone directly to a cell it will show "Unknown".
if I make a call from my desk phone to another desk phone that has EC500 turned on, it will show "Unknown".
I have had our Avaya vendor comb thru this with no result.
the local provider COX is stating that the caller ID has not been changed and is pushing what we want.
these cell phones are work cell phones with a Verizon provider.
oddly enough... a hand full of us have no issue with caller ID.
if I make a call from my desk phone directly to a cell it will show "Unknown".
if I make a call from my desk phone to another desk phone that has EC500 turned on, it will show "Unknown".
I have had our Avaya vendor comb thru this with no result.
the local provider COX is stating that the caller ID has not been changed and is pushing what we want.
these cell phones are work cell phones with a Verizon provider.
oddly enough... a hand full of us have no issue with caller ID.