Call waiting and HG in 3.0.69

[mikeg826]

A customer is having Call Waiting turned off on one of their phones nightly, the user is part of a hunt group which has CW turned on. I've deleted all shortcodes that would be for turning cw on/off so the user is not turning it off that way. It seems every morning, we have to go into manager and re-check Call Waiting for the user.

phone type - 2420
IPO 412 @ 3.0.69
Hunt group setting is Group type ring
user is the only member of hunt group

any thoughts?

 

[kholladay]

Being turned off via Phone Manager perhaps?

Kyle Holladay
Certified: ACACN, ACSCI, ACSCM, TIA-CTP
"If it worked the way it should you wouldn't need me