Call routing change on 8300

[lorenson21]

Hello, I would like to know how to change the call routing coming into our main number. I am new to the system after taking over for the previous admin.

I'd like our main number xxxx to go directly to voicemail while our company is closed the week of December 28th. Right now it is handled in a Hunt Group using an automated attendant, I believe?

i've tried to change the coverage path on the hunt group 1. That works but when I do a test call it still asks them to press 2 to leave a message in our general mailbox. Any thoughts on the best way to accomplish this temporary change?

 

[phoneguy55]

point it to a VDN.

Vector: messaging skill 99 for extension active.

 

[lorenson21]

Sorry for not knowing but can you explain a little further how I would do that? Would I make the change in the Hunt Group?

 

[lorenson21]

I got help setting up a Vector and got it resolved. Thanks for the suggestion!