Call Pilot not releasing call when caller hangs up

[MWohletz]

I have a Call Pilot 100 that I recently reset to go from 2 digit DN length to a 3 digit DN length and now for some reason when all caller is either in the auto attendant area or leaving a voice mail the call pilot does not hang up when the caller ends the call. Any help on what I did wrong would be greatly appreciated. please note that the call does end but it takes a couple minutes after the call has ended.
thanks
Mike

 

[stsguy]

check that disconnect supervision is enabled in line programming

WORK SMART NOT HARD

 

[MWohletz]

Thanks stsguy as that looks to be the trick. it took me a bit to find this but I found the location in this post:

http://www.tek-tips.com/viewthread.cfm?qid=654481

problem solved.