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Call Pilot not releasing call when caller hangs up

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MWohletz

Technical User
Nov 27, 2013
2
I have a Call Pilot 100 that I recently reset to go from 2 digit DN length to a 3 digit DN length and now for some reason when all caller is either in the auto attendant area or leaving a voice mail the call pilot does not hang up when the caller ends the call. Any help on what I did wrong would be greatly appreciated. please note that the call does end but it takes a couple minutes after the call has ended.
thanks
Mike

 
check that disconnect supervision is enabled in line programming

WORK SMART NOT HARD
 
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