I just had a service call where all the greetings, queues and mailboxes were intact but all the mailboxes had lost their username recordings, greetings and passwords? Never seen this before, but found the customer had enabled external initialization. System is working fine, all mailboxes are intact just as if I had just entered them and were never in use? Any ideas as to how it would end up in this position? I wondered if turning on external initialization would do all the mailboxes back to stock until they were individually re-initialized.
Interested in hearing comments as this is definitely different for me.
Interested in hearing comments as this is definitely different for me.