Call Pilot 100 -disable AA Greeting

[jjimm]

Installed a new Call Pilot 100 2.1 . Customer wants the DID calls to go straight to their personal mailbox after 4 rings. Currently, after 4 rings, it plays the AA greeting first, and you have to re-enter the extension. How can I disable or bypass this AA greeting, so it goes directly to their personal mailbox after 4 rings?

Thanks in advance.

 

[hawks]

Make sure that re-direct dn is turned on in the call ilot.

 

[jjimm]

Redirect turns of a single ringing alert. I want to turn off AA greeting. Would one of the F 983 features work?

 

[silver987]

F983 PW (1020000)Or whatever yours is
AA
Lines
Enter line # (001)
OK
Ans no

Check all lines...

Hope this helps

http://www.silverlakecom.com

 

[jjimm]

changing the line #(196) to ans=no does not work. CP does not answer at all.

thanks

 

[elcojcs]

If the DID is assigned to ring at the ext. only (not to the AA) and the CFNA is set to forward to the VM DN after 4 rings the calls should go to the exts. MB

 

[jjimm]

that was it! also the VM port was changed mysteriously... Thanks!