avayaguyuk
Programmer
Hi all
Got a small issue that's really bugging me. I'm sure I came across a post a while back with a workaround for this but for the life of me I cannot find it.
I have a 400 user Server edition IP office installed. They have a load of groups which are only around 3-4 members. I control the user buttons and settings via User Rights which works fine for everything except call pickup.
I really don't want to have to manually configure each group of handsets to have "Call pickup members" and then the Group number they're members of. Is there any way I can just assign a pickup button and it will intelligently know to pickup the users within the active groups? (Like the ACM pickup button does)
I've tried Pickup members and group leaving the values blank but they don't work. I've tried using pickup any and obviously that causes loads of issues because the users are picking up calls all over the place.
I cant believe there wouldn't be a way to do this with just one generic pickup button. Can anyone help?
Thanks in advance
Got a small issue that's really bugging me. I'm sure I came across a post a while back with a workaround for this but for the life of me I cannot find it.
I have a 400 user Server edition IP office installed. They have a load of groups which are only around 3-4 members. I control the user buttons and settings via User Rights which works fine for everything except call pickup.
I really don't want to have to manually configure each group of handsets to have "Call pickup members" and then the Group number they're members of. Is there any way I can just assign a pickup button and it will intelligently know to pickup the users within the active groups? (Like the ACM pickup button does)
I've tried Pickup members and group leaving the values blank but they don't work. I've tried using pickup any and obviously that causes loads of issues because the users are picking up calls all over the place.
I cant believe there wouldn't be a way to do this with just one generic pickup button. Can anyone help?
Thanks in advance