Being new to the Avaya world, I feel some of my questions I should know, but I will ask (I spent 11 years working on Nortel).
I just ordered Call Party Name Delivery on my PRI's terminating to a CM2.1 system. Everything I have found does NOT indicate I need to do anything, and my vendor has said the same thing. My issue is I am not getting the Name delivery, and my service provider (Qwest), assures me the order was complete. On the Nortel side, I had to set up a number of messaging options to get this to work, but I am unclear if there is anything I need to do now in the Avaya world.
In the documentation I have (Feature Description and Implementation for Avaya Communication Manager), it states the name will be presented if provided from the utside world, so I am not sure what I am missing.
Thanks in advance for any help.
Scott M.
I just ordered Call Party Name Delivery on my PRI's terminating to a CM2.1 system. Everything I have found does NOT indicate I need to do anything, and my vendor has said the same thing. My issue is I am not getting the Name delivery, and my service provider (Qwest), assures me the order was complete. On the Nortel side, I had to set up a number of messaging options to get this to work, but I am unclear if there is anything I need to do now in the Avaya world.
In the documentation I have (Feature Description and Implementation for Avaya Communication Manager), it states the name will be presented if provided from the utside world, so I am not sure what I am missing.
Thanks in advance for any help.
Scott M.