Call Park Issue

[Intouch01]

Hi,

I am at a company where they have 4 different hunt groups.

They want to use call park 1, 2 and 3 between the different huntgroups.

I created a group with all users to put as the action data but then it does not show who is using cp1, 2 or 3.

How do I get the system to show if a call park is in use? Should I use different action data for each call park?

 

[Intouch01]

P.s when they place someone on park at present it does not show that cp1, 2 or 3 is in use or not.

Tia

 

[Westi]

If you hit help it actually describes it quite nicely
But the action data is the differentiator for the park buttons.

Joe W.

FHandw, ACSS (SME), expired ACIS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[smokinjoe2938]

action data is 1 2 or 3 on the zones so action data 1 is for call park zone 1, how are they currently programmed?