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Call ON HOLD chirp??? 2

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travis885

IS-IT--Management
Nov 3, 2002
11
US
I have a Norstar Compact ICS 4.1. Anyway, problem is a call will come in and receptionist will put the call on hold, but then forget that there are callers on hold. The display on all of the phones will flash next to Line X, showing that there is a call waiting on Line X, but no audible tones? I've seen other Norstar systems give a silent ring or chirp when a call is on hold and still waiting to be answered. How do I set this up??
 
Under F**266344 727587 - system administrator plus programming area... use the bottom right hand key to scroll through the options until you get to 'Fearture Settings',
then use the top right button to 'show'; then 'next' to held riminder - use soft key to change to 'yes' then 'next' to 'remind delay'... which is a timer to tell the system when to beep back at reception.

Cheers
PhM

 
Awesome, worked just fine. HUGE time saver, THANKS A BUNCH!!!
 
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