Call Log

[dergniz]

Hi
when i'm busy and receive an internal call on my 1616 phone
a call-log entry is made, but no entry if i receive a call
from outside via DID.
Is there a possibilty to get also an call-log entry from external?

thx for help

Roland

 

[amriddle01]

My 1616 shows External calls in the "Missed" log when I'm busy on another call. What level you on and did the handsets upgrade?

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[dergniz]

Hi
IPO is 6.1.5 and 1616 is 1.300B
my Trunk is German PRI.
A call from an other PBX (via BRI - Point-to-Point) will appear
in the call-log, very strange behaviour.

 

[hairlessupportmonkey]

Andy - you use a 1616? poor boy

ACSS - SME

 

[amriddle01]

I have a lab kit on my desk I mess around with

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[amriddle01]

State of the Art

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[tlpeter]

That cup:

Office geek





When you pay peanuts, you get monkeys!

I'm not insane, my mother had me tested!

 

[amriddle01]

I have a small collection of those type mugs, notice the nasty flashed Nortel phones on the desk.........Yuk

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[tlpeter]

I saw them and they are ugly


When you pay peanuts, you get monkeys!

I'm not insane, my mother had me tested!

 

[amriddle01]

I still have not figured out what all the symbols mean for the buttons? It's like having an ancient egyptian handset with hieroglyphics on the buttons

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[Pepp77]

Andy - When I first started in telecoms I had to help with a CS1000 install by unboxing and patching out 771 of those phones - and I still dont know what the symbols mean

| ACSS SME |

 

[hairlessupportmonkey]

LOL - almost I identical to my test bits. except my are spread around my desk and my config room.

I also do IT so I have servers / PCs and firewalls and routers around my ears

ACSS - SME

 

[derfloh]

Nice to know your labs now ;-)

Do you have any further Ideas why some calls to busy users (two CAs an 'reserver last CA' ticked) will be seen in CallLog and other calls not?

Thanks a lot

 

[CarGoSki]

Nice lab for such a small cube.

 

[amriddle01]

There is a server on the left under the desk too running 1XP, CCR etc

Sorry for derailing the thread somewhat, the only time I get the entry is if I leave it abbreviated ring and alert on the second line, dropping to two appearnce keys and reserving last CA stops the handset being alerted and so can't log the call as missed, is this not the case with you?

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[dergniz]

Maybe i do not understand right, but here internal calls are loged in "missed calls" without a second CA.
The Problem is on DDI Calls via PRI when i'm busy.

hope there is no Prob that Manager is in German Language
come back if you need more informations

thx for help
Roland

 

[tlpeter]

When you are busy then it is not a missed call.
It is only a missed call when it is actually ringing and then not answered.


When you pay peanuts, you get monkeys!

I'm not insane, my mother had me tested!

 

[derfloh]

At our systems I noticed that internal calls will be written into call list when I'm talking. I use just two CAs with my phone (an have 'reserve last CA' ticked.

I tested in the following Scenario:
IP500v1, 6.1(5)
Internal Call from Ext 99 (1616, Rel. 1.300B) to Ext 38 (1408, Rel 10.0).

If I call from 66 to 38 (during 38 is busy) there will be a new CallLog Entry for missed calls and call log key becomes red.
If I call from outside line (PRI trunk) to 38 (during 38 is busy) there will be no new call log entry.

I also tested that scenario with a 1608 (Rel. 1.300B).

I think there should never be a new entry or always. But not just only for internal calls.

 

[amriddle01]

How odd, raise it as a bug if you can be bothered

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[Dukedriver]

Hi dergniz,

are you from Germany?
How can I contact You?