Call information when call is initiated!

[l310564]

I have figured out that you can get the call information using SMDR and telnet once the call has ended but is there anyway i can get information when the call is initiated?

Cheers,

Hugh

If knowlege can create problems it is not through ignorance that we will solve them.

Isaac Asimov

 

[CarGoSki]

You want to know when the phone goes off hook? Why?

SMDR contains all call info once a call completes.

 

[l310564]

I want to build in the functionality of brining up the customers information automatically in our contact management system while the person is on the phone. It's no good once the customer has hung up.





If knowlege can create problems it is not through ignorance that we will solve them.

Isaac Asimov

 

[mforrence]

Look at TAPI - it was created for this type of situation
Mike