Call hits trunk but not extension

[sathya1712]

Hi,

Have a problem with isdn-pri trunk here! We have set up a new trunk(2-way) for which we got a test 1 800 number and when it is dialled, it gives busy tone! Mapped DNIS on an extension! Anything I might have missed in perticular to isdn-pri trunk setting???

Thanks!

 

[sathya1712]

Here is the trunk display:

display trunk-group 6 Page 1 of 10
TRUNK GROUP

Group Number: 6 Group Type: isdn CDR Reports: y
Group Name: MCI-42/HCGS/606-849/851/734 COR: 80 TN: 1 TAC: 26
Direction: two-way Outgoing Display? y Carrier Medium: PRI/BRI
Dial Access? n Busy Threshold: 99 Night Service:
Queue Length: 0
Service Type: public-ntwrk Auth Code? n TestCall ITC: rest
Far End Test Line No:
TestCall BCC: 4
TRUNK PARAMETERS
Codeset to Send Display: 6 Codeset to Send National IEs: 6
Max Message Size to Send: 260 Charge Advice: none
Supplementary Service Protocol: a Digit Handling (in/out): enbloc/enbloc

Trunk Hunt: cyclical
Digital Loss Group: 13
Calling Number - Delete: Insert: Numbering Format:
Bit Rate: 1200 Synchronization: async Duplex: full
Disconnect Supervision - In? y Out? n
Answer Supervision Timeout: 0

isplay trunk-group 6 Page 2 of 10
TRUNK FEATURES
ACA Assignment? n Measured: internal Wideband Support? n
Maintenance Tests? y
Data Restriction? n NCA-TSC Trunk Member:
Send Name: n Send Calling Number: y
Used for DCS? n
Suppress # Outpulsing? n Numbering Format: public
Outgoing Channel ID Encoding: preferred UUI IE Treatment: service-provider

Replace Restricted Numbers? n
Replace Unavailable Numbers? n
Send Connected Number: n
Network Call Redirection: none
Send UUI IE? y
Send UCID? n
Send Codeset 6/7 LAI IE? y Ds1 Echo Cancellation? y

US NI Delayed Calling Name Update? n

SBS? n Network (Japan) Needs Connect Before Disconnect? n


display trunk-group 6 Page 3 of 10
INCOMING CALL HANDLING TREATMENT
Service/ Called Called Del Insert Per Call Night
Feature Len Number CPN/BN Serv
public-ntwrk 4 1000 all 8612 none

 

[phoneguy55]

Did you try deleting 4 instead of all?

Also could try service type "other"

What do you get when you do a "list trace tac 26" You should see the call hit the trunk.

 

[sathya1712]

I did all of the above, and yes I get busy tone after hitting the trunk! Any suggestions?

 

[4merAvaya]

Do 'list trace tac 26' and place the test call. verify the information sent over the D channel as well as any error messages.

Kevin

 

[sathya1712]

list trace tac 26

LIST TRACE

time data

13:58:37 Calling party trunk-group 6 member 24 cid 0x12b
13:58:37 Calling Number & Name xxxxxxxxxx NO-CPName
13:58:37 active trunk-group 6 member 24 cid 0x12b
14:02:04 TRACE COMPLETE trunk-group 6 cid 0x0

once it hits truck it gives busy tone and nothing happens after that!

 

[sathya1712]

Do you guys think it can be an issue from the provider end??

 

[definityandcmuk]

can you direct dial the extension

 

[phoneguy55]

Yes. Dial 8612. What happens?

 

[sathya1712]

8612 works just fine! I am mapping it to working extension! Well now I have fixed half of the problem though! After changing service type to "CBC", it started working, but the calls will land only on the channels belonging to primary D channel board!!! Its really getting on nerves!!! Any suggestions to new problem???

Thanks!