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Call hangs after embeded voicemail takes call

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stewcraig

IS-IT--Management
May 4, 2006
10
US
I have another problem with my Line appearance lines and when a call comes in and no one answers the call goes to the embedded voicemail in IP 406 DS. After the greeting and the beep to leave a message and the call is gone the line appearance line stays lit for about 2 min's. After that the line drops. But until that time you get the voice message then a dial tone then the operator message.

HELP
Craig
 
Are they loop start lines? If so are you getting CPC from the CO or disconnect supervision? Sometimes you have to ask for it.
 
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