Call forwarding problem 2

[Alex60]

Avaya Aura 6.3 ASA.
I am trying to accomplish a simple task but have no success no matter what I do
I need to be able to forward customer's incoming calls to another extension and if it does not answer - to go to that second extension voice mail. It would be nice if the customer could have a button to be able to turn this feature on or off, but I cannot make not only that but I am not even able to hard-program that thing...
So, call-fwd does not work because if an Ext. 2 does not answer, call goes back to an Ext. 1 voice mail, that is a system default.
Send All Calls does not help me too.
So, I made a vector:
rote-to number <Ext. 2> with cov "y" if "unconditionally"
but it just rings on Ext. 2 indefinitely and never goes to Ext. 2 voice mail.
So I ended up with the vector:
messaging split <VM hunt group> for extension <Ext. 2>
which directs the call directly to the Ext. 2 voice mail box.
Does anyone have any suggestions please?

 

[Alex60]

I will try all of that this evening, just don't forget, you are not talking about current cov pa. I will change the vector to:
rote-to number <Ext. 2> with cov "y" if "unconditionally"
to run this experiment.

 

[joe2938]

I was able to do what you are trying, in the coverage path enable the cov enabled for vdn to yes as stated earlier, also I enabled hunt after coverage to yes, then in the coverage path have extension 2 as point 1, then your vdn as point 2 that says message split 99 for extension 8227. As I stated I was able to do exactly what you trying to accomplish.

 

[Alex60]

Thank you, joe2938.
I really appreciate your efforts. I was pretty sure I tried exactly these settings (both at the same time) and I am amazed, that it did work for you.
I will definitely try it this evening.
Thanks again and I am looking forward to try tonight.

 

[Alex60]

OK, joe2938.
I spoke today with the customer on x8227 and she all of a sudden decided that she is happy with the way it works right now
You know how it is working with customers
Now this problem has only academic meaning and I do not have any urgency any more. In case you are also fascinated in this strange behavior, here is what I've got:
I did what you told me to and the result was the same.

The weird part is that once it hits the cover path, it immediately goes to point 2 (skipping point 1).
So here is the system-parameters coverage-forwarding:

Does anyone have any explanation to this freaking thing please?

 

[Alex60]

OK. this whole thing freaks me out, but here is a setup that works as I need:

Weird thing is that it rings one time on 8027 then goes to cover, rings 3 times on 8227 and then goes to 9227 vm box...

As I said, my customer does not want me change anything and leave it the way it is (all of a sudden), so I'll just have to live with this phenomenon the rest of my life
Thank you, guys, for your help!