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Call forwarding for a station with coverage path

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nickpin

Technical User
Jun 11, 2002
26
GB
I couldn't find another thread on this - plenty of call forwarding and coverage ones, but none that I could see relating to both.

Right then... I have a dummy station of 4436 that has a coverage path and answer group of 3 stations. I want to be able to allow all 3 users to have a call forward button that they can program (which I know how to do), but I want this to affect all calls to 4436 - at the moment it will just affect calls direct to whichever station it is activated on. Is this possible? I have tried to set it so they can change the call forward on 4436 itself, but it seems the coverage path takes precedence over the call forward path.

Any ideas/suggestions?

Cheers,
Nick
 
In the cover path that station 4436 is using set All to n for inside and outside calls and the rest to y and make the number of rings 1. Calls will then follow the call-fwd destination instead of the cover path.
 
If you give those three stations "console permissions" in their COS, then they should be able to dial the call-fwd feature-access-code, the station "4436", and then the place that they want it forwarded to. To deactivate call-fwd, they would have to dial the deactivate fac and then the station extension "4436".

 
If they have digital set, you can give them a call forward button and set it for the other extension.
 
Skara - magic, worked. Cheers very much.
 
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