Call Forward with Caller ID

[BobBamburg]

Is there a way that a user can Forward their calls and have the Caller ID forward also?

We have an IP Office with a PRI interface.

Thanks

 

[plotkiller]

Copy and paste the main ARS, rename it "Remote" In all of the short codes, or the short code of you choosing, put ".SS" at the end of the telephone number. So if you have a code of "1N;" set the telephone number to be "1N.SS" with a feature of dial 3k1. Build a seperate dial out code, in system short codes, of 6N or 7N with the feature set to dial and set the line group to the newly built ARS line group you named forward. Now to use it, just tell the user to set the forward number with new dial out code and the number.
This example is in 4.0
For previous versions without ARS...
Just copy and rebuild all of your [9]system short codes to be [6] or whatever and add the ".SS" to the number.

 

[puregold]

Remember this is network dependant also.

We are not allowed to do this in the UK. We are not allowed to send the cli of the incoming caller on an outgoing call over the public network.

If you want to send the IPO users CLI on the outgoing call then create a user short code on each user

? .S123456 dial o

When the user forwards it will use its user short code and will send whatever is after the S as the CLI.

ACE - Avaya Certified eejit