CarlosPrex
Vendor
Problem: The system is Definity CMC R013. I need incoming calls go to attendant (ext. 151) and pressing a button ring on station 153. That´s all I need.
Actually, main DID has ars digit conversion, so is redirected to STATION 299 (Port X)and Coverage Path with Point1: 151
When the NS button is pressed only internal calls are redirected to station 153, outside calls remain on attd.
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The nearest I´ve been to find the solution to my problem is:
I gave station 153 a new COS with console permisions, and added a virtual station on coverage Path of station 299, so now Point1: 298, Point2: 151. This way incoming calls ring on attd (st 151) and if station 153 press FAC+298+153 ONLY INTERNAL CALLS ARE FORWARDED TO STATION 153 but outside calls are still ringing on attd (151)!
ANY HELP WOULD BE HIGHLY APPRECIATED.
Thank you in advance.
Carlos
Actually, main DID has ars digit conversion, so is redirected to STATION 299 (Port X)and Coverage Path with Point1: 151
When the NS button is pressed only internal calls are redirected to station 153, outside calls remain on attd.
__________________________________________
The nearest I´ve been to find the solution to my problem is:
I gave station 153 a new COS with console permisions, and added a virtual station on coverage Path of station 299, so now Point1: 298, Point2: 151. This way incoming calls ring on attd (st 151) and if station 153 press FAC+298+153 ONLY INTERNAL CALLS ARE FORWARDED TO STATION 153 but outside calls are still ringing on attd (151)!
ANY HELP WOULD BE HIGHLY APPRECIATED.
Thank you in advance.
Carlos