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Call Forward simple question

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CarlosPrex

Vendor
Jun 5, 2003
95
MX
Problem: The system is Definity CMC R013. I need incoming calls go to attendant (ext. 151) and pressing a button ring on station 153. That´s all I need.

Actually, main DID has ars digit conversion, so is redirected to STATION 299 (Port X)and Coverage Path with Point1: 151

When the NS button is pressed only internal calls are redirected to station 153, outside calls remain on attd.
__________________________________________

The nearest I´ve been to find the solution to my problem is:

I gave station 153 a new COS with console permisions, and added a virtual station on coverage Path of station 299, so now Point1: 298, Point2: 151. This way incoming calls ring on attd (st 151) and if station 153 press FAC+298+153 ONLY INTERNAL CALLS ARE FORWARDED TO STATION 153 but outside calls are still ringing on attd (151)!

ANY HELP WOULD BE HIGHLY APPRECIATED.
Thank you in advance.
Carlos
 
Have you tried putting the Attd extn number in the coverage path rather than attd option?
 
I´ve solved my problem this way:

Main DID has ars digit conversion to STATION 299 (Port X)and Coverage Path with Point1: attd rings: 9, Point2:153.

This way, when the NS and POS-BUSY buttons are pressed, both internal and outside incoming calls ring directly on station 153. This work the way customer need it.

Thank you anyway.

 
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