Call Forward question 1

[msk69]

Hi, Need help regarding forwarding for below scenario
Boss Ext is A and PA Ext is B. Both extension have Bridge appearance key of each other extension.
Now some time PA use FORWARD Key to forward all calls to Boss extension. This forward feature is working ok and all calls hitting PA gets forward to Boss extension. But there is an issue, when someone calls Boss ext and since boss ext. bridge appearance key is on PA extension also and it Blink/ring on PA extension. PA ask his extension should gets forward on all call even if someone calls to Boss ext hand her extension should not ring.
I understand that Forward key is working ok but why Boss calls are also ringing on PA extension? Is there any workaround that Bridge appearance key should not blink/ring if the PA extension is forwarded.

 

[msk69]

Any help?

 

[msk69]

??

 

[JJacobs313]

If they have bridged call appearances to each other, why the need to forward to each other? They can already answer on either phone. It is redundant. No need to forward. And on tab 2 of the station form, you can change the functionality of a bridged appearance, to silent.

"I am learning all the time. The tombstone will be my diploma." - Eartha Kitt

 

[msk69]

It is because Ext A or B so often visit the large factory area. If i configure Silent then in normal mode when set is not forward the incoming call also gets silence.
Any more help please?