Hi Guys. New to the Avaya world after Cisco discontinued the UC series.
I am trying to test out for my own purposes whether I can call forward calls from a Hunt Group (POTS lines) towards cell phones automatically after hours. In terms of automatically, I do not see a possible way. However, I do believe that I can put users in a Hunt Group and have them manually press a short code to forward hunt group calls for this to function (as long as it is set to sequential or rotary).
Most of my customers are <20 users and want their group lines to ring at the same time so sequential/rotary does not seem ideal. What is the best way for me to make something like this work?
I am trying to test out for my own purposes whether I can call forward calls from a Hunt Group (POTS lines) towards cell phones automatically after hours. In terms of automatically, I do not see a possible way. However, I do believe that I can put users in a Hunt Group and have them manually press a short code to forward hunt group calls for this to function (as long as it is set to sequential or rotary).
Most of my customers are <20 users and want their group lines to ring at the same time so sequential/rotary does not seem ideal. What is the best way for me to make something like this work?