Greetings,
We have a call center that wants to overflow calls to another call center in a different part of the city. To save money, they want to connect via SIP trunks over an MPLS network. The main call center is an S85xx 5.2.1. The far end switch is a latest version Mitel that supports SIP trunking. The customer does not want to buy an SES just for a few SIP trunks.
Has anyone connected a CM to a Mitel using native SIP trunks? Any advice on setup?
Thanks.
We have a call center that wants to overflow calls to another call center in a different part of the city. To save money, they want to connect via SIP trunks over an MPLS network. The main call center is an S85xx 5.2.1. The far end switch is a latest version Mitel that supports SIP trunking. The customer does not want to buy an SES just for a few SIP trunks.
Has anyone connected a CM to a Mitel using native SIP trunks? Any advice on setup?
Thanks.