The one-X Portal's Call Assistant, supports hot key dialing.
Meaning, I can find any phone number on a website, word, outlook, excel, document and I should be able to highlight the number, then hit a hot-key combination and the number will dial.
Yes, this works, but without dialing a 9 or 9,1 first, the call does not go out through the PBX, you get the message, "Your Call cannot be completed as dialed..... etc."
Now the "issue" as stated in the IP Office 6.1 Release Notes.
...The number selected must be suitable for dialling. For example your telephone system uses an external dialling prefix that must be present in the number. It is not possible to edit the number before the one-X Call Assistant attempts to dial it...
So, is this a useless feature, OR, how can I get a 9 and also a 9 & 1 to "activate" in conjunction with my highlighting of the phone number on the web page, and pressing the hot key combination to make the call.
Meaning, I can find any phone number on a website, word, outlook, excel, document and I should be able to highlight the number, then hit a hot-key combination and the number will dial.
Yes, this works, but without dialing a 9 or 9,1 first, the call does not go out through the PBX, you get the message, "Your Call cannot be completed as dialed..... etc."
Now the "issue" as stated in the IP Office 6.1 Release Notes.
...The number selected must be suitable for dialling. For example your telephone system uses an external dialling prefix that must be present in the number. It is not possible to edit the number before the one-X Call Assistant attempts to dial it...
So, is this a useless feature, OR, how can I get a 9 and also a 9 & 1 to "activate" in conjunction with my highlighting of the phone number on the web page, and pressing the hot key combination to make the call.
