Cal fwd

[phoneguy610]

I have an idea how I'm going to set this up but wanted tO hear sOme other ideas

Customer has all lines ring and appearing on all phones

They want half their lines forwarding to another phone number if noone answers after x amount of rings

How would you set this up

 

[phoneguy610]

Bump for an idea

 

[norstarboy125]

Does it have to be " x " amount of rings or can it just forward immediately?

Jeremy J. Carter
Charm City Communications

http://www.charmcitycommunications.com

Norstar. BCM. CS1000 Programmer

 

[phoneguy610]

x amount of rings

i set it up we will see if it works tomorrow

i put the lines that needed to be forward into a seperate incoming call group

i then made this group ring to a hunt group that has an overflow group set

in that overflow group there is a phantom user set to unconditionally forward to the outside number

i am just afraid that because the lines ring and appear something somewhere is going to conflict

 

[Pearlios]

You can change the x number of calls to how much time it takes to do this. Set this amount as the the overflow timer to kick in.

 

[phoneguy610]

so in the future if anyone wants to do this it worked like a charm