Busy Wrap-Up Time with a Huntgroup 1

[bjuser]

We are running IP Office Manager 6.1. Have a quick question about applying wrap-up time to members of a huntgroup.
For myself (not a member of a huntgroup) I can go into the user profile page > telephony and set the wrap-up time.
But for the members of the huntgroup, the option is greyed out and the tooltip says "provided by user right".

Looking through the options on the huntgroup page itself, I can't seem to find a way to set the wrap-up time for people in the huntgroup? Can this be done for the whole huntgroup?

Thanks

 

[amriddle01]

Nothing to do with huntgroups, you have obviously assigned those users to a user rights group. Change the setting in there, or remove that option from user rights and set them individually


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)

 

[bjuser]

Wow, ok I totally didn't see that. Maybe I need more coffee Thanks for the reply. I now see in the user rights section where it is pulled from.

This is one of those times you need a delete thread option lol.