Bug in VDN/Vectoring 1

[telecomadmin12]

I discovered that all my VDN/Vectoring doesn't work reliably. I might dial a VDN and everything happens as desired but every now and then(too often) when I dial a VDN nothing would happen, no vector processing, just silence.
What's wrong? I have CM3.0
Thanks

 

[telecomadmin12]

Thanks for the tip.
But I think I can't do that because I don't have Vector Variables enabled in my customer options.
Vectoring (Basic)? n
Dynamic Advocate? n Vectoring (Prompting)? y
Expert Agent Selection (EAS)? n Vectoring (G3V4 Enhanced)? n
EAS-PHD? n Vectoring (3.0 Enhanced)? n
Forced ACD Calls? n Vectoring (ANI/II-Digits Routing)? n
Least Occupied Agent? n Vectoring (G3V4 Advanced Routing)? n
Lookahead Interflow (LAI)? n Vectoring (CINFO)? n
Multiple Call Handling (On Request)? y Vectoring (Best Service Routing)? n
Multiple Call Handling (Forced)? y Vectoring (Holidays)? y
PASTE (Display PBX Data on Phone)? y Vectoring (Variables)? n