BSOD!

[sinz]

Last night I was installing a driver update for my brother's Samsung SD-612 DVD player. After the installation had completed I was prompted to reboot. I did, but when I got back into windows his DVD drive as well as his cd-writer were gone from explorer. I checked in Device manager and the whole category for CD drives was GONE! So I checked for new hardware and the computer found nothing. I then tried running the driver installation again in hopes that it would reinstall the drivers and upon reboot the drive would reappear. Unfortunately it gave me a "drive not found" error. In hopes that something MIGHT change, I rebooted again. This time, midway through the boot, I recieved the BSOD saying "UNMOUNTABLE_BOOT_SECTOR". I figured using a boot disk would help me around this, but Unfortunately I got no where with that approach. The boot disk ended at the A:> and upon attempt to switch to C:> I recieved the "Invalid Drive Specification" error. I then moved the hard drive to my parents comptuer in hopes that I would be able to copy his data to their drive, then format his hard disk and move the data back. Unfortunately, his computer runs on Windows XP (NTFS) and theirs runs on ME (FAT32) so the file systems are incompatible and his data cannot be extracted. I then put his hard disk back in his computer and tried to boot to XP via the cd, but his computer didn't find the cd drive at all during boot. At this point I've tried every option I can think of, and if anyone has had the same problem, or knows how to fix this, please let me know ASAP.

Thank you.

Sinz
sinz141@aol.com

 

[gnosis13]

For starters, it appears that you may be in a little over your head....however, we all do that sometimes.

It would be my best guess that the problem is with the IDE controller. Did you change any BIOS settings? Did the new DVD player plug into an IDE slot or do you have it sharing a cable? Surely you didn't swap cables while powered up!

Can you get back to a very basic setup...say, just the harddrive with no CDs and boot the machine?

Also, I don't think you should have had any problem getting XP to see that drive....sounds a little fishy.


A+, N+, MCP

 

[sinz]

No, I didn't change any bios settings. The DVD-ROM was on it's own IDE ribbon on it's own channel. The HD was on a separate cable on it's own channel. I didn't switch anything around. There was no hardware work done until after the Unmountable boot volume error was given. I really can't get to any setup at all. I tried using the Win XP repair module from the cd but I got an error during the setup for that:
File ntfs.sys raised an unexpected error (4107) at line 5010 in d:\xpclient\base\boot\setup\setup.c. Press any key to exit.
I then tried using disks I made from a downloadable file off of

http://www.microsoft.com.

Using the floppies I got this error:
File \i386\ntkrnlmp.exe could not be loaded. The error code is 7. Setup cannot continue. Press any key to exit.
I had hoped to create a partition in DOS, reinstall the OS, access the files from the other partition, back them up on cd, then format the whole drive, unfortunately there was not enough space on the drive to do this, nor could I get setup to complete so that I could even begin this process. I would appreciate any further suggestions, and will continue to answer any questions I can. Thanks for the help.

Sinz

btw, fdisk acknowledges that a 20GB NTFS partition is on the disk.

 

[gnosis13]

Sorry about my smart remark yesterday. I was having one of THOSE days.

Anyway, I still think you have a problem with the IDE controller. The setup disks/CD expect to be able to copy some files to your hard drive, then reboot and use those files. Apparently, setup cannot see the drive.

At this point, I'm in over MY head....good luck to ya!
A+, N+, MCP

 

[sinz]

Turns out it wasn't the IDE controller. Looks like the boot sector had gone corrupt, I used another drive with an NTFS file system, copied over the files I wanted and formatted that drive, reinstalled and moved the files back over. Funny thing was that I'd had a similar error on another drive using win2k pro. That drive was recoverable with the disk recovery module on the installation disk.

Microsoft's documentation states that the problem I initially incurred (INACCESSIBLE_BOOT_DEVICE) will arise when incorrect drivers are installed on a drive running win2k pro or XP.

"The Stop 0x7B message indicates that Windows XP Professional has lost access to the system partition or boot volume during the startup process. Installing incorrect device drivers when installing or upgrading storage adapter hardware typically causes stop 0x7B errors."

The drivers that Samsung lists for the SD-612 must either be incompatible with Win XP or totally incorrect drivers.

The second error I encountered (UNMOUNTABLE_BOOT_VOLUME), after switching the boot devices in BIOS, occurs when The file system is damaged and cannot be mounted. Unfortunately, as I stated previously, I recieved an error (File ntfs.sys raised an unexpected error (4107) at line 5010 in d:\xpclient\base\boot\setup\setup.c. Press any key to exit.) when trying to use the Win XP repair module.

Hopefully if anyone else has a similar problem this will help.

Sinz

 

[Guest_imported]

Well... it turns out that we see who wuz really over their head. Thanks for postin' the info you got sinz, I just got the Unmountable error about an hour ago. I'm running RAID 0 w/ the 3'rd party controller (which MS of course does not recommend, but theirs doesn’t work... DOH) so mines gonna be a little more sticky. I'm going to mess around w/ all those features in XP Recovery to see just how much trouble I can make, hehehe (I'll try to get back to this site to post the results). I also think my mobo, the hot-off-the-shelf Abit KA7-RAID, still has problems so I'm gonna update the bios (or wait patiently for Abit to put the fix out... *sigh). To those who are computer illiterate & are reading this cuz you got these problems... DON'T buy new technology! Let us idiots work out the kinks for these billion dollar conglomerates ;oþ.

 

[gnosis13]

Yes, I deserve a lashing. Please forgive my insolence. I have a lot to learn from you techno-junkies....including manners!

I spend my days answering the phone, resetting passwords and explaining how to wiggle the mouse to make the screensaver go away....slowly loosing sanity! A+, N+, MCP

 

[thewalrus]

I disagree with the driver issue diagnosis haowever scince i cant get my machine even to boot. ill leave that up to you the one thing that i can remember doing to mine that had any real relevace was using "tweak XP" to play wiht files and windows settings one of these as i recall was to allow the boot sector to be defragged, perhaps this is my problem any way luck to all. also try

http://www.fuckmicrsoft.com

for more ideas i am off to check their forumsnow

 

[thewalrus]

I disagree with the driver issue diagnosis haowever scince i cant get my machine even to boot. ill leave that up to you the one thing that i can remember doing to mine that had any real relevace was using "tweak XP" to play wiht files and windows settings one of these as i recall was to allow the boot sector to be defragged, perhaps this is my problem any way luck to all. also try

http://www.fuckmicrosoft.com

for more ideas i am off to check their forumsnow

 

[Guest_imported]

I have a sim problem on '98. Erratically the comp recognises or doesn't the CDROM drives. When it does recognise the SD 612, the latter does not read DVD's. Any bright ideas? I have not found any updated drivers to install.

PS> I feely admit that I am over my head but I do know how to wiggle the Mouse.

THanks in advance.

qhll@eznet.net

 

[Guest_imported]

i just had one question. What are the skills needed to become a good computer programmer. I just wanted to have the advice from someone in the field.

 

[Guest_imported]

to be a good computer programmer, one will want to possess good visual acuity, since hacking is so hard on the eyes that anyone with poor vision will be blind 'fore too long!

 

[1dannyd]

So in the final outcome did anyone realize how that might have happened to the original writer?
I visited the www. site mentioned above and had a hoot and holler for myself.
Was there no F8 for a safe mode or last known good for the poor guy?
I know he was getting the error on thie fix it side but couldn't work around it anyway?

 

[Guest_imported]

got the sd - 612 comp recognises it but it wont play any discs just says insert disc even when there is 1 in there.